Last Updated: October 4, 2026

Glow Belts respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how long we may retain it, and the choices available to you when you visit or make a purchase from Glow-Belts.com.

By using our website or placing an order, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Glow Belts is operated by:

Glowor LLC
30 N Gould St OFF 27507
Sheridan, WY 82801
United States

Phone: +1 (307) 243-5339
Email: [email protected]

Our products are made to order through our manufacturing operations in Sialkot, Pakistan, and are shipped internationally using courier services such as DHL, FedEx, and UPS.

2. Information We Collect

We may collect personal information that you provide directly to us when you:

  • Place an order
  • Create or use an account
  • Contact customer support
  • Submit a contact form
  • Request a return or refund
  • Request a custom product
  • Subscribe to marketing communications
  • Communicate with us by email, phone, WhatsApp, or text message

This information may include:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details
  • Product selections
  • Customization instructions
  • Communication history
  • Return or refund information
  • Payment-related information provided during checkout

3. Payment Information

Payments are processed through the payment method or payment service provider available during checkout.

Depending on the payment provider used, your payment information may be collected and processed directly by that provider.

Glow Belts may receive information such as:

  • Payment confirmation
  • Transaction status
  • Transaction ID
  • Payment method
  • Limited billing information

We do not require customers to send full credit or debit card details to us by email, WhatsApp, or text message.

Please do not send sensitive payment credentials through unsecured communication channels.

4. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Time spent on the website
  • Approximate location based on IP address
  • Shopping-cart activity
  • Website interactions

We may collect this information through cookies, server logs, analytics tools, and similar technologies.

5. How We Use Your Information

We may use personal information to:

  • Process and confirm orders
  • Manufacture made-to-order products
  • Arrange shipping and delivery
  • Provide tracking information
  • Communicate about your order
  • Respond to customer-service requests
  • Process returns and refunds
  • Prevent fraud or unauthorized transactions
  • Improve our website and customer experience
  • Maintain business and transaction records
  • Comply with legal, tax, accounting, or regulatory obligations
  • Send marketing communications where permitted and where you have chosen to receive them

We do not use personal information for purposes that are materially different from those described in this policy without an appropriate legal basis or notice where required.

6. Made-to-Order Manufacturing

Glow Belts products are manufactured after an order is received.

Because our manufacturing operations are located in Sialkot, Pakistan, certain order information may need to be shared with our manufacturing team or production partners so that your product can be made correctly.

This may include information such as:

  • Order number
  • Product details
  • Size or material selections
  • Customization instructions
  • Production requirements

We aim to share only the information reasonably necessary to manufacture and fulfill your order.

7. Shipping and Delivery Partners

To deliver your order, we may share necessary information with shipping and logistics providers.

These may include:

  • DHL
  • FedEx
  • UPS
  • Other international or local courier services where required

Information shared may include:

  • Customer name
  • Shipping address
  • Phone number
  • Email address
  • Package and order information

Shipping providers process information according to their own privacy policies and applicable laws.

8. Service Providers

We may use third-party service providers to help operate our business and website.

These may include providers for:

  • Website hosting
  • WordPress and WooCommerce functionality
  • Payment processing
  • Fraud prevention
  • Email delivery
  • Website analytics
  • Advertising
  • Customer support
  • Shipping and logistics
  • Cloud storage
  • Security and website maintenance

These providers may process personal information only as needed to provide their services to us and according to their own contractual or legal obligations.

9. Cookies

Glow-Belts.com may use cookies and similar technologies to help the website function correctly and improve your experience.

Cookies may be used for purposes such as:

  • Keeping products in your shopping cart
  • Remembering preferences
  • Maintaining login sessions
  • Measuring website traffic
  • Understanding website performance
  • Preventing fraud
  • Supporting advertising or marketing where applicable

Some cookies are necessary for the website to operate properly.

Other cookies may be used for analytics or advertising where permitted.

You can control or delete cookies through your browser settings. Disabling some cookies may affect certain website functions.

10. Analytics and Advertising

We may use analytics and advertising technologies to understand how visitors use our website and to improve marketing performance.

Depending on the tools enabled on our website, these services may collect information such as:

  • Device information
  • IP address
  • Pages viewed
  • Products viewed
  • Referral source
  • Interactions with advertisements
  • Purchase or conversion activity

Where legally required, non-essential tracking technologies should only be used with appropriate consent.

11. Marketing Communications

If you subscribe to our email or promotional communications, we may send you information about products, offers, or store updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

Transactional communications about orders, shipping, returns, refunds, or account security may still be sent even if you opt out of promotional messages.

12. How We Share Personal Information

We may share personal information with third parties when reasonably necessary to:

  • Process an order
  • Manufacture a product
  • Process payment
  • Deliver an order
  • Provide customer support
  • Operate our website
  • Protect our business against fraud or abuse
  • Comply with applicable law
  • Respond to lawful government or regulatory requests

We may also disclose information in connection with a business transaction such as a merger, acquisition, restructuring, financing, or sale of business assets.

We do not disclose personal information unnecessarily.

13. International Data Transfers

Glow Belts operates internationally.

Your information may be processed in countries other than the country where you live, including the United States and Pakistan, because our business operations, manufacturing, service providers, and shipping partners may be located in different countries.

Privacy and data-protection laws may differ between countries.

Where required, we take reasonable steps to handle cross-border personal information appropriately.

14. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Completing orders
  • Handling returns and refunds
  • Providing customer support
  • Maintaining accounting and tax records
  • Resolving disputes
  • Preventing fraud
  • Meeting legal obligations

Retention periods may vary depending on the type of information and applicable legal or business requirements.

When information is no longer reasonably required, we may delete or anonymize it where appropriate.

15. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Customers should also protect their account credentials and avoid sharing sensitive information through unsecured channels.

16. Your Privacy Choices and Rights

Depending on where you live, applicable privacy law may provide you with certain rights regarding your personal information.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Request information about how your data is used

These rights are subject to applicable law and may have exceptions.

To submit a privacy request, contact us using the information listed below.

We may need to verify your identity before processing certain requests.

17. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Where those laws apply to Glow Belts, eligible customers may have rights concerning access, correction, deletion, or certain uses of personal information.

You may contact us to submit a privacy-related request.

We will respond in accordance with applicable legal requirements.

18. Children’s Privacy

Glow Belts is not intended for children under the age required to independently consent to online data processing in their jurisdiction.

We do not knowingly seek to collect personal information from young children.

If you believe that a child has provided personal information to us improperly, please contact us so we can review the situation.

19. Third-Party Links

Our website may contain links to third-party websites or services.

Glow Belts is not responsible for the privacy practices, content, or security of websites operated by third parties.

We recommend reviewing the privacy policy of any third-party website you visit.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices
  • Website functionality
  • Service providers
  • Applicable laws
  • Privacy requirements

When changes are made, the updated version will be posted on this page and the Last Updated date will be revised.

We encourage customers to review this policy periodically.

21. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, contact us at:

Glow Belts / Glowor LLC
30 N Gould St OFF 27507
Sheridan, WY 82801
United States

Phone: +1 (307) 243-5339
Email: [email protected]